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Area Coordinator (Two Available: Residence Hall & Student Apartments)

Northwest UniversityKirkland, WAFull-time

Position Summary

The Area Coordinator serves as a pivotal member of the Residence Life and Housing Team. This role provides administrative and relational leadership to cultivate a Christ-centered residential community. This live-in role focuses on student mentorship, leadership development, community engagement, and operational oversight to enhance student learning and success. A commitment between 2 and 5 years for this position is encouraged to help provide sustainability and effectiveness for the Residence Life team, as well as to allow for growth and advancement opportunities. This is a full-time, 12-month position with great benefits.  Evening and weekend work is often required.

Essential Functions

  • Serve as a Christian role model, providing mentorship and guidance in personal, spiritual, and academic development.
  • Supervise, train, and mentor a team of Resident Assistants (RAs), ensuring they fulfill their responsibilities in leadership and community engagement.
  • Foster a strong residential community by maintaining an active presence in the residence halls and Student Life Office.
  • Plan and oversee residence hall programming that supports student development and the university’s educational mission.
  • Facilitate student housing operations, including check-in and check-out processes, bi-annual Health & Safety Checks, and other residence hall procedures.
  • Maintain accurate housing information and data for specific living area through shared documents and eRezLife housing system.
  • Work closely with Residence Life, Maintenance, and Security teams to maintain a safe and well-managed living environment.
  • Communicate and enforce residence life policies and student handbook guidelines, addressing student conduct concerns and facilitating conflict resolution.
  • Conduct judicial meetings and respond to student conduct incidents as assigned.
  • Serve as a resource and referral point for students, faculty, staff, and other university constituents.
  • Serve as a member of the Student Care Team and provide holistic support to students, such as academic intervention, mental health follow-up, and more.
  • Participate in the on-call rotation every 3-4 weeks, responding to emergencies as needed.
  • Engage in departmental meetings, campus-wide events, and prospective student initiatives to promote the residential experience.
  • Serve as a member of the Student Leadership Team to assist with selection, training, and general tasks.
  • Participate in facilitating small group discussions with the first-year experience class.
  • Serve as essential staff for crisis situations.
  • Perform other administrative or work duties as assigned.

Education/Experience/Skills

Required Qualifications

  • Bachelor’s degree in a related field.
  • Undergraduate experience in Residence Life; professional Residence Life experience preferred.
  • Strong leadership, interpersonal, and organizational skills.
  • High level of knowledge and efficiency within Microsoft 365 Suite.
  • Ability to learn new systems with ease.
  • Ability to work independently and as part of a team.
  • Current FA/CPR/BP/AED certification (or willingness to obtain).

Desired Qualifications

  • Master’s degree in Higher Education, Student Affairs, or a related field.
  • Experience in crisis response, student conflict resolution, and residence life programming.
  • Knowledge of student housing operations and leadership development.