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Assistant Residence Director – Heritage

Union UniversityJackson, TNFull-time

The Assistant Residence Director (ARD) is a female, 10-month, full-time, live-in position responsible for supporting the Residence Director (RD) in fostering a holistic residential learning environment within the Heritage (freshman) Complex. The ARD contributes to developing a community that supports students’ academic, emotional, physical, social, and spiritual growth. This role includes mentoring students, supervising Resident Advisors, coordinating programming, and assisting with administrative and operational responsibilities.

Student Development and Support
  • Build meaningful relationships with residents and provide guidance related to transitioning to college, spiritual growth, values clarification, lifestyle decisions, and interpersonal relationships.
  • Serve as a visible and accessible presence within the residence community.
  • Coordinate programs that support students’ educational, personal, spiritual, and recreational development.
  • Support Conversation-based Programming initiatives by helping Resident Advisors create intentional, developmentally informed interactions with students.
Staff Supervision and Leadership
  • Assist the RD in the selecting, training, and supervising the Residence Life student staff.
  • Provide ongoing leadership development and support to Resident Advisors.
  • Assume responsibility for the residence complex when the RD is unavailable.
Community Development and Engagement
  • Act as a liaison between residents and university faculty and staff.
  • Attend and participate in Residence Life trainings, meetings, and student activities.
  • Encourage a residential culture aligned with the institution’s mission, identity, and core values.
Crisis Response and Safety
  • Respond to emergencies and crises by assessing situations, determining appropriate actions, and contacting additional professional staff or Security when needed.
  • Remain knowledgeable of emergency procedures and ready to implement protocols.
  • Participate in a rotating on-call schedule with Residence Life staff.
Administrative Responsibilities
  • Assist with operational functions including check-in/check-out procedures, room assignments, key management, maintenance coordination, and general facility oversight.
  • Support accurate documentation and follow-through for Residence Life processes and communication.